News - LASER Credit Union - Page 8

Notification of Changed Interest Rates

Following a review of the interest rates we pay, we are writing to give you advance notice that on 1st January 2017 we will be reducing the interest rate payable on the Premier Deposit Account by 0.25% from 1.50% to 1.25%.

On the same date, we will reduce the interest rate on the Premier Savings Account by 0.25% from 1.75% to 1.50%.

We believe that these savings rates remain good value in a market that has seen rates fall steadily in recent years. We appreciate you saving with us and hope that you will continue to support the growth of LASER Credit Union. Your savings continue to be safe and protected by the Financial Services Compensation Scheme.

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LASER Credit Union moving to new premises

We are currently preparing to move to new premises after being temporarily based at Riverside House.

We will be open for business at our new base at 2 Effingham Square, S65 1AP from Thursday 3 November 2016, but members are advised that there will be no face to face service during the day of the move (Wednesday 2 November).

In summary the service will run as below:

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Telephone System … at last!

Members will know that we’ve had a lot of difficulty dealing with incoming telephone calls in the weeks since moving out of the Old Town. But that’s beginning to change now. We’ve installed a new telephone service, using the numbers you already know, at our temporary office in the Riverside Building.

If you call our main number on 01709 836500, you’ll hear an automated system that allows you to choose between general enquiries, crisis loans and arrears. If you don’t choose one, you’ll be directed to the general enquiries desk. If you need to discuss a crisis loan, you can use the dedicated crisis loans number 01709 835162 and you will be routed directly to the crisis loans desk.

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Premier Deposit Accounts and Premier Savings Accounts

On 4 August 2016 the Bank of England reduced the Base Rate by 0.25% to 0.25%. As a result of this change, on 1 October 2016 we will be reducing the interest rate on Premier Deposit Accounts by 0.25% from 1.75% to 1.5%.

On the same date, we will reduce the interest rate on Premier Savings Accounts from 2.0% to 1.75%.

We appreciate you saving with us and hope that you will continue to support the growth of LASER Credit Union. Your savings continue to be safe and protected by the Financial Services Compensation Scheme.

New Premises, Telephone Service, Top-Up Loans

New Premises

We are looking at a site in Effingham Square as a potential new home for LASER. There is work to be done on setting up the building as we need it, but we think it will be very convenient to our members. We expect to be moving some time in September.

Telephone Service

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LASER AND YOUR MONEY

I would like to reassure you as members that LASER is in business and we are working hard to be up and running as soon as possible.

Notice of Annual General Meeting

This is to let all members know that LASER Credit Union’s Annual General Meeting will be held on

Wednesday 16 March 2016 at 3 p.m.

At the LASER Office,
Units 9 & 10
The Old Town Hall
Rotherham
S60 1QX

More information can be found in this document.

Maltby Collection Point

From Wednesday 24th June 2015 Maltby Collection Point will be in the reception at Maltby Leisure & Service Centre.

The volunteer staff will be there every Wednesday from 2pm to 4pm to take payments for loans and savings. New membership, savings  and loan applications can also be taken.

The address for Maltby Leisure & Service Centre is:

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Telephone Voicemails

Please note that we are unable to access telephone voicemail messages at the moment and therefore cannot return phone calls. Please telephone again or alternatively email us at enquiries@lasercu.org.uk. May we apologise for any inconvenience this may cause and we are working on resolving this problem as soon as possible.