News - LASER Credit Union - Page 4

Updated COVID-19 arrangements

UPDATED COVID-19 ARRANGEMENTS – 21ST OCTOBER 2020

On 21 October 2020, Dan Jarvis the mayor for the Sheffield City Region announced that as from Saturday 24 October 2020 South Yorkshire will move into the highest tier of the Covid-19 alert system.  This acts as reminder to everyone that the Covid-19 virus continues to pose a serious risk to the health of the people of South Yorkshire.  Rotherham along with the rest of South Yorkshire (Barnsley, Sheffield and Doncaster) must now adhere to stricter guidance from Saturday.

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Notice of AGM on Zoom

LASER Credit Union Ltd

Annual General Meeting on ZOOM – Wednesday 11th November 2020 at 1.30 pm 

We were unable to hold our planned AGM (for the financial year 2018-2019) this year due to the lockdown in March.

We are now giving formal notice to LASER Credit Union members of a virtual AGM to be held using Zoom on Wednesday 11th November 2020 at 1.30 pm.

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COVID-19 MEMBER UPDATE

UPDATED COVID ARRANGEMENTS – 22ND SEPTEMBER 20

Yesterday afternoon the Government reminded everyone that the Covid virus continues to pose a serious risk to health, and tightened the rules for individuals and businesses. The new rules are expected to last for months, and may be tightened further if infections increase.

Since March LASER Credit Union has been able to operate almost as normal, and we want to continue that as far as possible. But we have been making major changes behind the scenes to enable customers to access many of our services, such as requesting a BACS payment or a top-up loan, from the comfort of your own home using your smartphone, tablet or laptop using our mobile app. Customers who regularly withdraw cash at our office can also apply for an “Engage Card” – a VISA debit card that lets you have 24hr access to your money by using any cash machine.

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Cash and Cheque Service

WITHDRAWAL OF CHEQUE ENCASHMENT FACILITY AT THE CO-OP BANK

The Co-operative bank branch in Rotherham town centre will be closing on 25th November 20.  This means that we will no-longer be able to offer the cheque encashment service from this time.

POLITE NOTICE TO MEMBERS

The health and safety of our staff and our customers remain of paramount importance and we still, therefore, continue to operate with one member in the office at a time and a face covering must be worn.

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Notification of Changed Interest Rates

INTEREST RATE CHANGES FROM 1ST OCTOBER 2020

Following a review of the interest rates we pay, we are writing to give you advance notice that on 1st October 2020 we will be reducing the interest rate payable on the Premier Deposit Account by 0.25% from 1.25% to 1.00%.

On the same date, we will reduce the interest rate on the Premier Savings Account by 0.25% from 1.50% to 1.25%.

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BANK HOLIDAY CLOSURE – MONDAY 31st AUGUST

SUMMER BANK HOLIDAY

The LASER Office will be closed for the Summer Bank Holiday on Monday 31st August 2020

Please note that any benefits due on the above date should be received the last working day before. 

We will be open as normal on Tuesday 1st September 2020

Thank You

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QUICK AND EASY WITHDRAWAL REQUESTS

MOBILE APP WITHDRAWAL REQUESTS

Monday and Tuesday are our busiest days with a high volume of telephone calls and many are to request BACS withdrawals.

If you haven’t already download our mobile app, get it on google play or download it on the app store. Once logged on, withdrawal requests are quick and easy,  at a press of a button.

The mobile app has some other great features too, it’s quick to view balances and apply for a loan.

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WEARING FACE COVERINGS FROM 24TH JULY 20

COVID-19 IMPORTANT UPDATE

CUSTOMERS ARE REQUIRED TO WEAR FACE COVERING FROM FRIDAY 24TH JULY 20

In  England from Friday 24th July 20 customers will be required to wear face coverings in shops and supermarkets. HM Treasury have confirmed that credit unions, banks, building societies, post offices and money service businesses will be included in the requirements as well.

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Change to Opening Times and Easter Bank Holiday Closure

Change to Opening Times 

With effect from Tuesday 7th April 2020 our opening times will change from 9.30 a.m. to 10.00 a.m.

Please see below our opening times:
Monday          10.00 –  14.00
Tuesday          10.00 –  14.00
Wednesday    10.00 –  13.00
Thursday        10.00 –  14.00
Friday             10.00 –  14.00

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CHANGE TO OPENING TIMES

CHANGE TO MONDAY AND TUESDAY OPENING TIMES – CLOSURE FROM 3PM TO 2PM

From Monday 30th March 2020 we will temporarily close at the earlier time of 2pm.

All other day’s remain unchanged.

Please be reminded that LASER remains open and is offering a limited service from the cashiers area only.

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