NOTICE OF TEMPORARY OFFICE CLOSURE
WE ARE OPEN AND TEMPORARILY WORKING FROM HOME
OUR STAFF ARE AVAILABLE TO HELP YOU ACCESS OUR SERVICES
Updated Covid-19 Arrangements
WE ARE OPEN AND TEMPORARILY WORKING FROM HOME
OUR STAFF ARE AVAILABLE TO HELP YOU ACCESS OUR SERVICES
Updated Covid-19 Arrangements
On 21 October 2020, Dan Jarvis the mayor for the Sheffield City Region announced that as from Saturday 24 October 2020 South Yorkshire will move into the highest tier of the Covid-19 alert system. This acts as reminder to everyone that the Covid-19 virus continues to pose a serious risk to the health of the people of South Yorkshire. Rotherham along with the rest of South Yorkshire (Barnsley, Sheffield and Doncaster) must now adhere to stricter guidance from Saturday.
We were unable to hold our planned AGM (for the financial year 2018-2019) this year due to the lockdown in March.
We are now giving formal notice to LASER Credit Union members of a virtual AGM to be held using Zoom on Wednesday 11th November 2020 at 1.30 pm.
Yesterday afternoon the Government reminded everyone that the Covid virus continues to pose a serious risk to health, and tightened the rules for individuals and businesses. The new rules are expected to last for months, and may be tightened further if infections increase.
Since March LASER Credit Union has been able to operate almost as normal, and we want to continue that as far as possible. But we have been making major changes behind the scenes to enable customers to access many of our services, such as requesting a BACS payment or a top-up loan, from the comfort of your own home using your smartphone, tablet or laptop using our mobile app. Customers who regularly withdraw cash at our office can also apply for an “Engage Card” – a VISA debit card that lets you have 24hr access to your money by using any cash machine.
The health and safety of our staff and our customers remain of paramount importance and we still, therefore, continue to operate with one member in the office at a time and a face covering must be worn.
Following a review of the interest rates we pay, we are writing to give you advance notice that on 1st October 2020 we will be reducing the interest rate payable on the Premier Deposit Account by 0.25% from 1.25% to 1.00%.
On the same date, we will reduce the interest rate on the Premier Savings Account by 0.25% from 1.50% to 1.25%.
The LASER Office will be closed for the Summer Bank Holiday on Monday 31st August 2020
Please note that any benefits due on the above date should be received the last working day before.
We will be open as normal on Tuesday 1st September 2020
Thank You
Monday and Tuesday are our busiest days with a high volume of telephone calls and many are to request BACS withdrawals.
If you haven’t already download our mobile app, get it on google play or download it on the app store. Once logged on, withdrawal requests are quick and easy, at a press of a button.
The mobile app has some other great features too, it’s quick to view balances and apply for a loan.
In England from Friday 24th July 20 customers will be required to wear face coverings in shops and supermarkets. HM Treasury have confirmed that credit unions, banks, building societies, post offices and money service businesses will be included in the requirements as well.
With effect from Tuesday 7th April 2020 our opening times will change from 9.30 a.m. to 10.00 a.m.
Please see below our opening times:
Monday 10.00 – 14.00
Tuesday 10.00 – 14.00
Wednesday 10.00 – 13.00
Thursday 10.00 – 14.00
Friday 10.00 – 14.00