We are currently preparing to move to new premises after being temporarily based at Riverside House.
We will be open for business at our new base at 2 Effingham Square, S65 1AP from Thursday 3 November 2016, but members are advised that there will be no face to face service during the day of the move (Wednesday 2 November).
In summary the service will run as below:
Members will know that we’ve had a lot of difficulty dealing with incoming telephone calls in the weeks since moving out of the Old Town. But that’s beginning to change now. We’ve installed a new telephone service, using the numbers you already know, at our temporary office in the Riverside Building.
If you call our main number on 01709 836500, you’ll hear an automated system that allows you to choose between general enquiries, crisis loans and arrears. If you don’t choose one, you’ll be directed to the general enquiries desk. If you need to discuss a crisis loan, you can use the dedicated crisis loans number 01709 835162 and you will be routed directly to the crisis loans desk.
On 4 August 2016 the Bank of England reduced the Base Rate by 0.25% to 0.25%. As a result of this change, on 1 October 2016 we will be reducing the interest rate on Premier Deposit Accounts by 0.25% from 1.75% to 1.5%.
On the same date, we will reduce the interest rate on Premier Savings Accounts from 2.0% to 1.75%.
We appreciate you saving with us and hope that you will continue to support the growth of LASER Credit Union. Your savings continue to be safe and protected by the Financial Services Compensation Scheme.
New Premises
We are looking at a site in Effingham Square as a potential new home for LASER. There is work to be done on setting up the building as we need it, but we think it will be very convenient to our members. We expect to be moving some time in September.
Telephone Service
I would like to reassure you as members that LASER is in business and we are working hard to be up and running as soon as possible.
This is to let all members know that LASER Credit Union’s Annual General Meeting will be held on
Wednesday 16 March 2016 at 3 p.m.
At the LASER Office,
Units 9 & 10
The Old Town Hall
Rotherham
S60 1QX
More information can be found in this document.
From Wednesday 24th June 2015 Maltby Collection Point will be in the reception at Maltby Leisure & Service Centre.
The volunteer staff will be there every Wednesday from 2pm to 4pm to take payments for loans and savings. New membership, savings and loan applications can also be taken.
The address for Maltby Leisure & Service Centre is:
Please note that we are unable to access telephone voicemail messages at the moment and therefore cannot return phone calls. Please telephone again or alternatively email us at enquiries@lasercu.org.uk. May we apologise for any inconvenience this may cause and we are working on resolving this problem as soon as possible.
Please note that LASER Credit Union Ltd will be closed due to bank holidays on Friday 3rd April 2015 and Monday 6th April 2015. The payments that would have come in on Friday and Monday have come into your member accounts today.
The staff at LASER wish you a very happy Easter.
Leo & Anto performing ‘Credit Union’ in Tuam, Co Galway before they took off to the United States on their April/May 2014 tour.
Credit Union is available on Leo & Anto’s second collection of songs called Pushin’ It!
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